Clerical/Dispatch

HVAC Contract: Your Guide to Service Agreements

The Clerical/Dispatch role involves providing administrative and logistical support. Key responsibilities include answering customer calls, scheduling service appointments, dispatching technicians to job sites, and maintaining service records. The dispatch component of the role requires coordinating the daily schedules of field technicians, optimizing routes, and ensuring timely responses to service requests. Clerical duties include processing work orders, […]