Clerical/Dispatch
The Clerical/Dispatch role involves providing administrative and logistical support. Key responsibilities include answering customer calls, scheduling service appointments, dispatching technicians to job sites, and maintaining service records. The dispatch component of the role requires coordinating the daily schedules of field technicians, optimizing routes, and ensuring timely responses to service requests. Clerical duties include processing work orders, […]
Residential Retail Salesperson
A Residential Retail Salesperson in the HVAC industry is responsible for selling heating, ventilation, and air conditioning products and services directly to homeowners. This role involves meeting with potential clients to assess their HVAC needs, presenting product options, and explaining the benefits and features of various systems. Key duties include generating leads, conducting in-home consultations, […]
Lead Retrofit Installer
A Lead Retrofit Installer is responsible for overseeing the installation and upgrade of HVAC systems and related components in retrofit projects, primarily focusing on replacing or upgrading outdated systems in existing buildings. Key responsibilities include managing the installation process, ensuring proper system sizing and configuration, and ensuring the project meets quality and efficiency standards. The […]
Senior Service Technician
The Senior HVAC Service Technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning (HVAC) systems in commercial and residential settings. Key duties include diagnosing and troubleshooting HVAC equipment issues, performing routine and emergency maintenance, and ensuring all systems operate efficiently and safely. The senior technician also mentors junior staff, provides technical […]